Up Your Dental Office Game and Profitability

We are a general practice that does custom-fit oral sleep appliances for patients with sleep apnea. We had tried to do the medical billing ourselves but we are a small office and the process was so time-consuming, calling medical reps for eligibility, pre-authorizations, gap requests, and claim status. It was just too much work with very little success. Then we met Sandy and her team at ImpleMed Dental Resources. What a huge difference! Sandy has helped us throughout the entire medical billing process, taking that burden off our shoulders which has enriched our patient communication and improved oral sleep appliance treatment acceptance from 35% to over 80%. We receive clear monthly reports and communicating with the team has been so easy. ImpleMed Dental is the resource that a dental office needs!

Our dental office had been working with a billing company for all our medical billing needs. About 18 months into the process, we received medical insurance recoupment letters asking for nearly $70,000 back due to incorrectly coded claims. We were at a loss and the billing company was no help. After ending our contract with them, we reached out to ImpleMed Dental and they were a godsend! Sandy and her team worked through each and every issue and got everything resolved. If it hadn't been for their expertise and persistence, our practice would have been severely impacted.

Our dental office thrives because of the outstanding support provided by Sandy. Her depth of knowledge, meticulous attention to detail, and unwavering commitment to staying current with ever-changing insurance policies ensure that both our team and our patients receive accurate, reliable guidance. Sandy's ability to navigate complex insurance processes not only streamlines our daily operations but also creates a smoother, more positive experience for everyone we serve. She is a vital part of educating our staff, and her dedication elevates the level of care we provide every single day.